Find ways to attract customers. Link up with a variety of search engines so that when potential customers are searching for your product, they’ll find your company listed.
Make it easy for people to “navigate” your site. Hire a good Web site designer.
Help customers trust you. Provide information on the company’s history, mission, and values.
Enable customers to get in touch with you easily—via email, phone and regular mail—and respond promptly.
Provide top customer service along with the speed and good prices that technology offers. Think about how you will keep customers coming back.
Monday, September 6, 2010
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