Give employees their freedom. Communicate the goals and let them figure out how to reach those goals. They want control over their working lives.
Create an environment that encourages energy and spirit. That leads to happy customers.
Strive to help employees feel that when they have accomplished the business’s goals, they have also accomplished their own personal goals.
Create a sense of meaningful purpose. Most workers want to feel they are engaged in something “larger than themselves.”
Recognize that leadership means responsibility and stewardship. “Leadership is not rank, privileges, titles, or money,” says management thinker Peter F. Drucker.
Thursday, September 9, 2010
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